Terms & Conditions

1. Information from the client

The client is required to provide correct, complete and up-to-date information, in particular, without this list being exhaustive, concerning the composition of the group of participants in the stay and the reason of the stay. The client will assume all generally unspecified consequences, including financial consequences, resulting from any inaccurate, incomplete and/or outdated information that he/she has reported.

2. Payment obligations

2.1. Price of the stay
Within 5 days from the date of confirmation of the reservation, the client pays the price of the stay.

If the tenant client does not make the payment within the stipulated time, we reserve the right to cancel the reservation to the fault of the client before the beginning of the stay.

In no case can the stay begin without the client having paid the full amount of the price of the stay and the deposit.

2.2. Charges
The rental price of the holiday home includes flat-rate expenses defined as energy consumption, covering a reasonable consumption according to the number of people specified by the client tenant to occupy the housing during the stay.

The flat-rate cannot, under any circumstances, in a non-exhaustive way, cover the charging of electric vehicles, the installation of inflatable swimming pools, or any other equipment used for purposes other than those of the holiday home.

2.3. Deposit
The client pays the deposit of 1000 euro’s to the manager responsible for the reception when picking up the keys to the accommodation.

In case of non-payment of this deposit, the manager responsible for the reception may refuse to give the keys to the client, without the latter being able to claim any compensation.

The deposit shall be returned to the client by the owner, at the end of the period of 15 working days referred to and after deduction, where appropriate and in priority of any expenses generally resulting from damages or losses caused by the client to the accommodation and/or its contents.

If the amount of damage is greater than or equal to the amount of the deposit, the tenant client agrees to pay in addition the amount covering the charges and if necessary the costs related to the damage.

The client expressly agrees that the return of the deposit will be made only when an agreement is reached between the client and the owner regarding the settlement of any rental damage and the charges and expenses referred to in the preceding paragraph or, failing an agreement, when a final court decision has acquired the force of res judicata.

3. Responsibility of the tenant client

3.1. Overview
The client acknowledges that he/she is civilly exclusively responsible for the damages caused to the accommodation, to its contents, to its equipments, to thirds and/or their goods, by his/her acts or those of a person, including the hosts, or unlawful, incorrect or improper use of the accommodation or its contents, theft or fire and the non-performance of his contractual obligations.

The costs incurred by the owner to return the housing, its contents, its equipment and/or its annexes in state, with a deduction made, if necessary, from a coefficient of obsolescence, will be retained on the deposit and, if the deposit is insufficient to cover these costs, billed to the client by the owner.

3.2. Obligations of the client upon arrival
The arrival of the client and the pick-up of the keys take place between 16 and 18 hours. If the client is unable to arrive during this time slot, he/she is required to personally inform the accommodation by telephone, and agree with the manager on another time of arrival.

The client has a period of 4 hours after entering the rented premises and, at the latest, until 10 pm on the day of arrival, to report to the owner any lack of conformity with the accommodation and/or its contents and/or equipment in relation to the information that was communicated to the client which appear on the received inventory on entry report.

The lack of manifestation of the client within this period, will be considered as the recognition by the latter that the information appearing on the home profile and/or on the inventory on entry report are in conformity with reality.

The report will then be considered contradictory to the condition of the holiday home, its contents and its equipment at the time of arrival.

3.3. Obligations of the tenant client during the stay

- To be personally present during the whole stay

- To respect the destination of the accommodation as a holiday home

- To respect the maximum legal capacity of 14 people

- To respect the ban on smoking inside the holiday home

- Immediately report any defects in the rented premises

- To inform the owner of possible rental damage without delay

3.4. Obligations of the client on departure
The client has the obligation to vacate the provided accommodation before 10 am on the last day of the stay, except on weekends when the departure is allowed between 10 am and 8 pm.

The client is required to return the accommodation, its contents and its equipment in the same state as that recorded in the inventory on entry report as well as in a perfect state of order and cleanliness.

The client remains bound, although the end of stay cleaning is included in the price, to return the home swept, to clean and to put away the dishes, to clean the electrical appliances (including the barbecue), to put back the furniture that has been moved, to leave the toilet in a clean state, to sort out the waste and put it in the designated place and to undo the beds.

The costs incurred by the owner as a result of non-compliance with the above obligations will be retained on the deposit and, if the deposit is insufficient to cover these cleaning costs, billed to the client by the owner.